Pricing

Plans that grow with your conversation volume

Every plan includes monthly credits that you spend on AI voice agent minutes, conversation audits and chat answers. Contact us for pricing for your volume.

Starter

For teams starting to audit or automate their conversations.

Pricing on request

Contact us for pricing

500 credits per month

≈ 250–500 AI calls a month*

Enough for any one of:

  • 500 AI agent minutes
  • or 10,000 text audits
  • or 1,600 audio audits
Book a demo

Standard

Recommended

For operations running audits and voice agents every day.

Pricing on request

Contact us for pricing

2,500 credits per month

≈ 1,250–2,500 AI calls a month*

Enough for any one of:

  • 2,500 AI agent minutes
  • or 50,000 text audits
  • or 8,300 audio audits
Book a demo

Premium

For high-volume contact centers and collections teams.

Pricing on request

Contact us for pricing

10,000 credits per month

≈ 5,000–10,000 AI calls a month*

Enough for any one of:

  • 10,000 AI agent minutes
  • or 200,000 text audits
  • or 33,000 audio audits
Book a demo

Enterprise

For large organizations with custom volume and terms.

Custom pricing

  • Pricing negotiated for your volume
  • Credits pooled across your organization
  • Terms agreed with our team
Talk to sales

Estimates. Each figure uses all of the plan's credits, so they don't add up. An audio audit assumes a 5-minute recording; every audit assumes a questionnaire of up to 10 questions.

How many calls do my credits cover?

In our experience, support calls and payment reminders handled by an AI voice agent usually last 1 to 2 minutes. One credit pays for one minute of AI voice agent time, so each plan covers roughly this many calls a month:

Plan Credits / month AI calls / month
Starter 500 250–500
Standard 2,500 1,250–2,500
Premium 10,000 5,000–10,000

* Estimates, not a guarantee. Your usage depends on how long your calls actually last. Scoring a call against a questionnaire of up to 10 questions adds 0.05 credits. Carrier minutes aren't paid with credits and are billed separately.

How credits are spent

One credit equals one minute of AI voice agent time. Everything else costs a fraction of a credit.

ActionCredits
AI voice agent, per minute 1
Questionnaire evaluation, per block of 10 questions 0.05
Transcription of external audio for an audit, per minute 0.05
Chat answer 0.05
Human operator, per minute 0.25

Good to know

  • Need more? Add credit packs of 1,000 or 5,000 credits at any time.
  • Unused plan credits expire at the end of each billing term: every month on a monthly plan, every year on an annual plan.
  • Carrier minutes aren't paid with credits. We pass them through at the carrier's rate, or you can bring your own SIP trunk.
  • Annual plans are billed once a year and include twelve months of credits.