Bookings, reminders and balances, handled on every call.
Confirm bookings, remind customers about pickups and outstanding balances, and audit your reservation desk so every call follows the same standard.
Where these calls get hard
No-shows and last-minute changes
Unconfirmed bookings leave vehicles idle and branches guessing about the day ahead.
Charges after the return
Extras, tolls and damages billed after the rental need follow-up calls that nobody has time to make.
Every desk explains it differently
Deposits, insurance options and rental conditions should be explained the same way on every call.
Car rental: what Drellia does
Voice agents take the repetitive calls, Audit scores every conversation against your own questionnaire, and Chat answers questions about all of it.
Booking confirmations and pickup reminders
Voice agents call ahead of pickup to confirm the booking and record changes or cancellations.
Outstanding balance follow-up
Call customers about charges after the return, record the outcome and send a payment link over WhatsApp when it is set up.
Reservation desk quality
Check that deposits, insurance options and conditions were explained on every reservation call.
Spot recurring gaps
Ask “Which reservation-call questions failed most often this week, by team?” and get the answer from your own evaluations.
How teams put Drellia to work
- 1
Bring your calls
Upload recordings from your current system or connect your telephony over SIP. Human and AI calls land in the same place.
- 2
Define what a good call is
Turn the checklist your QA team already uses into a questionnaire. Drellia scores every call against it, question by question.
- 3
Hand the repetitive calls to voice agents
Launch outbound campaigns from a contact list, inside the calling hours you set, and review each outcome afterwards.
Other industries
See Drellia on your own calls.
Tell us about your operation and we will walk you through the use cases that fit it.
Book a demo