AI conversation analytics, in plain language.
Drellia Chat is an AI analyst for your conversation data. Ask how compliance changed, who needs coaching or what your policy says, and get an answer built from your evaluations, conversations and documents, with a short summary and a chart when numbers are involved, in the language you asked in.
See it in action
Questions teams ask Drellia Chat
Why did compliance drop?
Compare periods, departments and questionnaires to find where the change came from.
Who needs attention?
Rank employees by compliance or by volume of evaluated conversations.
What does our policy say?
Get answers from the documents you uploaded, with the sources listed.
Show me the trend
Turn a question into a chart, with a short summary of what it shows.
How are campaigns going?
Ask about the calls, outcomes and results of your voice agent campaigns.
How do departments compare?
Line up departments on the same questions and period.
Answers you can check
An analyst that has read your conversation data
Questions become queries
Chat turns a question into a read-only query over your evaluations, conversations and campaigns.
Summaries with charts
Data answers come back as a short text summary plus a chart.
Answers from your documents
Upload PDF, Word, Excel, CSV, text, HTML or Markdown files, or connect Gmail, and Chat answers from them.
Sources listed
Answers from your knowledge base list the documents they used, so you can check them.
Limited to your organization
Every query is limited to your organization's data.
Same data as your dashboards
Chat works on the same evaluations your audit dashboards are built from.
From question to answer
- 01
Ask a question
Type it the way you would ask a colleague, in your own language. The answer comes back in that language.
- 02
Chat finds the data
It queries your evaluations and conversations, or searches your documents, depending on the question.
- 03
Check and follow up
Read the summary and the chart, or the sources of a document answer, and ask a short follow-up if you need more.
Drellia Chat: common questions
What can I ask Drellia Chat?
You can ask about your evaluations, conversations, employees, departments and voice agent campaigns, for example trends, rankings and comparisons. You can also ask about the documents in your knowledge base.
Where do the answers come from?
Data questions are answered by running a read-only query over your Drellia data. Questions about policies or procedures are answered from the documents you uploaded or connected.
Can Chat see other companies' data?
No. Every query is limited to your organization's data.
Which documents can I add?
You can upload PDF, Word, Excel, CSV, plain text, HTML and Markdown files, and connect a Gmail account.
Is Drellia Chat a chatbot for my customers?
No. Drellia Chat is an internal tool for your team to analyze conversations. Customer-facing conversations are handled by Drellia voice agents.
Ask your own conversation data
Book a demo and bring the questions your managers ask every week. We will answer them in Chat on your data.
Book a demo