Drellia Chat

Ask your call data questions in plain language

Ask Drellia Chat how compliance changed this month, who needs coaching or how a campaign is going. It turns the question into a read-only query over your data and answers with a short summary and a chart.

Questions that would wait for an analyst or a new report get an answer in the conversation, in the language you asked in.

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Drellia Chat with suggested questions for compliance by department, top employees, call hours and high alerts, and a question typed with Data Query on
Ask in plain language, or start from a suggested question.
Drellia Chat answering which department had the lowest compliance last quarter with a short summary and a bar chart
A data question answered with a short summary and a chart.
What you get

An analyst for your conversation data

  • Suggested questions

    Start from suggestions such as compliance by department, top employees, call hours or high alerts.

  • Plain-language questions

    Ask about evaluations, conversations, employees, departments and campaigns in your own words.

  • Summary and chart

    Data answers come back as a short text summary plus a line, bar, pie or scatter chart.

  • Follow-up questions

    Refine the question in the same conversation, for example to change the period or compare departments.

  • Read-only and scoped

    Every query only reads data, and only your organization's data.

How it works

From a question to a chart

  1. 01

    Ask

    Type the question the way you would ask a colleague.

  2. 02

    Drellia queries your data

    Chat turns the question into a read-only query over your evaluations, conversations and campaigns.

  3. 03

    Read the answer

    Get a short summary and a chart, then ask a follow-up.

FAQ

Data questions: common questions

What can I ask?

Questions about your evaluations, conversations, employees, departments and voice agent campaigns, such as trends, rankings and comparisons.

Can Chat change my data?

No. Data questions are answered with read-only queries.

Can Chat see other organizations' data?

No. Every query is limited to your organization's data.

Which language does Chat answer in?

The language you asked in.

Conversation analytics chatKnowledge baseAnswers about your policies and procedures from your own documents, with the sources listed.AI call auditingDashboardsCompliance by employee and department, alerts and trends, in tabs you arrange yourself.AI voice agentsCampaignsUpload a CSV, set schedule, working hours, retries and concurrent calls, and follow results live.

Bring your questions, see the charts

Book a 20-minute walkthrough and see it with examples from your own industry.

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