Collections and payment reminders, with every call handled and audited.
Drellia voice agents work your reminder and early-stage portfolios and record each outcome, from promises to pay to callbacks and wrong numbers. Every call, human or AI, is scored against your collections script.
Where these calls get hard
Reminder volume outgrows the team
Pre-due and early-stage reminders take agent hours that should go to the negotiations that need a person.
QA only hears a sample
Supervisors can listen to a handful of calls. Skipped identification steps, missing disclosures and poor tone go unnoticed.
Outcomes live in free-text notes
Promises to pay and callback dates are hard to report on and easy to lose before the follow-up.
Collections: what Drellia does
Voice agents take the repetitive calls, Audit scores every conversation against your own questionnaire, and Chat answers questions about all of it.
Reminder and early-stage campaigns
Upload a portfolio, set calling hours and concurrency, and a voice agent calls each contact with your script.
Structured promises to pay
The agent records the outcome, the promised amount, date and payment method, and can send a payment link over WhatsApp during the call when WhatsApp is set up.
Script checks on every call
Each call is evaluated against your questionnaire: identification, required disclosures, negotiation steps and tone.
Portfolio questions in plain language
Ask “Which campaign got the most promises to pay last week?” and get the answer from your own data.
How teams put Drellia to work
- 1
Bring your calls
Upload recordings from your current system or connect your telephony over SIP. Human and AI calls land in the same place.
- 2
Define what a good call is
Turn the checklist your QA team already uses into a questionnaire. Drellia scores every call against it, question by question.
- 3
Hand the repetitive calls to voice agents
Launch outbound campaigns from a contact list, inside the calling hours you set, and review each outcome afterwards.
Other industries
See Drellia on your own calls.
Tell us about your operation and we will walk you through the use cases that fit it.
Book a demo